VoIP Phone Lite (DHV Lite) – Connect & Grid

Elevating Business Communication for Small Businesses

Cloud-based VoIP solution with advanced features. Keep your number, work from anywhere, and stay connected across all devices.

Transform Your Business Communications with DHV Lite

DHV Lite is the perfect replacement for traditional landlines, designed specifically for small-businesses with 1-5 employees. This cloud-based VoIP solution delivers calls over your Internet connection, unlocking advanced call management features without costly infrastructure. Keep your existing business number, make calls from any device, and manage everything through an intuitive online portal. Whether you're in the office, at home, or on the go, DHV Lite keeps you connected and professional.

Why Choose DHV Lite?

📱

Stay Connected Anywhere

Access your business line on IP handsets, PCs, laptops, tablets, smartphones, or existing analogue phones with ATA devices. Your business stays accessible wherever you are.

Simple Setup & Management

User-friendly interface with no complex configurations. Make changes yourself without calling support. Comprehensive help guides and videos available at the click of a button.

🔒

Built-In Security

Advanced fraud management system with customisable spend thresholds, instant alerts, and automatic call blocking. Secure Single Sign-On (SSO) via the Gamma Portal protects your credentials.

💼

Professional Features

Hunt groups, IVR/Auto Attendant, call notes, number presentation, activity feed, and call analytics. Everything you need to deliver exceptional customer service.

Powerful Features for Small Businesses

📞 Unlimited UK Calls

Inclusive unlimited UK landline, mobile, and select international destination calls.

🆓 Free UK Number

Get a new geographical number at no extra cost, or seamlessly port your existing one.

📊 Activity Feed

Consolidated view of calls, voicemails, SMS, and WhatsApp. Filter by activity type or contacts for complete visibility.

🎯 Hunt Groups

Distribute incoming calls based on your preferred routing method (linear or simultaneous) with custom schedules.

🎨 Number Presentation

Control your outbound caller ID. Choose from multiple numbers to align with branding and campaigns.

📝 Call Notes

Add notes during live calls. Notes are saved alongside call records for easy reference and team sharing.

🤖 IVR/Auto Attendant

Create interactive voice menus with customisable keypress options and time-based routing.

📈 Call Analytics

Track call activity, monitor performance, analyse duration and response times, and download custom CSV reports.

⏰ Diverts & Scheduling

Forward calls based on your schedule or needs. Perfect for managing working hours and holidays.

🚫 Nuisance Call Blocking

Block incoming and outgoing calls to specific numbers for enhanced control and cost management.

Perfect For

🔧 Tradespeople

The Challenge: Missing calls while on-site, spending time shuttling back to answer the phone, calls diverted to personal mobiles.

The Solution: Handle calls from anywhere without relocating. Voicemail-to-email with transcription lets you visually prioritise opportunities. Manage off-hours calls seamlessly.

🏢 Office-Based Businesses

The Challenge: Struggles with peak call times, missed leads due to lack of transcription, difficulty routing calls to the right person.

The Solution: Route calls among team members to reduce wait times. Auto-attendant directs callers to correct departments. Professional caller ID on all outgoing calls.

🏠 Remote Workers

The Challenge: Need professional presence from home, lack of business line features, mixing personal and business calls.

The Solution: Same number and features across all devices. Work from anywhere with internet. Maintain professional business identity from any location.

Key Benefits

💰 Cost Effective

Low-cost alternative to PSTN with unlimited UK calls. No expensive hardware or infrastructure required.

🌍 Flexibility

Operate from anywhere with internet. Perfect for remote work, home offices, and on-the-go professionals.

📈 Scalability

Easily add users as your business grows. Ideal for 1-5 employees with room to expand.

🛡️ Reliability

Runs on Gamma's highly resilient network with built-in continuity and 99.9% uptime.

⚙️ Easy Management

Intuitive online hub to manage settings, messages, schedules, and users yourself.

🔮 Future-Proof

Cloud-based solution unaffected by PSTN switch-off. Stay ahead of the technology curve.

Simple, Transparent Pricing

DHV Lite All-in-One

Most Popular

£14.95 per user/month

Includes hardware & remote installation

  • ✓ Everything in DHV Lite
  • Included: Yealink T34W IP phone
  • ✓ 2.4" colour screen with 12 line keys
  • ✓ Built-in Wi-Fi & Bluetooth support
  • ✓ Remote installation included
  • Optional upgrade: Yealink W73P DECT or Grandstream ATA

Compatible Handsets

Choose the perfect device for your working style. All handsets feature excellent sound quality and easy setup.

Yealink T34W Phone

Yealink T34W

IP Desk Phone

  • 2.4" colour screen
  • 12 line keys
  • 2x Gigabit Ethernet ports
  • Built-in Wi-Fi & Bluetooth
  • Directory sync supported

Included with All-in-One package

Yealink W73P DECT Handset

Yealink W73P

IP DECT Phone (Wireless)

  • 1.8" TFT screen
  • Up to 35 hours talk time
  • Up to 400 hours standby
  • Supports up to 6 repeaters
  • 3.5mm headset jack

Available as upgrade option

Grandstream ATA

Grandstream HT801

Analogue Telephone Adapter

  • Single port ATA
  • Connect existing analogue phones
  • Use at home or office
  • Excellent sound quality
  • Simple plug-and-play setup

Available as upgrade option

Secure, Smart, and Seamless

🛡️ Built-In Fraud Protection

DHV Lite comes with advanced fraud management to safeguard against unauthorised call activity:

  • Customisable Controls: Set spend thresholds to capture unusual activity
  • Instant Alerts: Receive immediate notifications if thresholds are breached
  • Automatic Call Blocking: Calls barred automatically to protect against financial loss

🔐 Effortless Access with SSO

Single Sign-On via the Gamma Portal makes access fast, secure, and convenient:

  • One Login: Access DHV Lite with a single set of credentials
  • Stronger Security: Reduces password-related breaches with centralised authentication
  • No Password Juggling: Forget managing multiple passwords

Frequently Asked Questions

What is VoIP Phone Lite (DHV Lite)?

VoIP Phone Lite (DHV Lite) is a cloud-based telephony platform specifically designed for businesses with 1-5 employees. It replaces traditional landlines by delivering calls over your broadband connection, allowing you to keep your existing business number or get a new one. You can make and receive calls from multiple devices including mobiles, laptops, tablets, IP handsets, or existing analogue phones using an ATA adapter. It's a future-proof, cost-effective solution that requires only an internet connection to operate.

How much does VoIP Phone Lite cost?

Our DHV Lite license-only package is currently on offer at £11.99 per user/month (normally £14.99), including unlimited UK calls and number porting. Our DHV Lite All-in-One package is £14.95 per user/month and includes a Yealink T34W phone with remote installation. Both packages have no hidden fees and include all the features you need to run your business communications professionally.

Can I keep my existing phone number?

Yes! In most cases, you can transfer (port) your existing landline number to DHV Lite at no extra cost. We handle the entire porting process for you, ensuring a smooth transition with minimal disruption to your business. You can also get a new geographical number free of charge if you prefer.

What equipment do I need?

DHV Lite is very flexible. You can use the mobile app on your smartphone, the desktop client on your computer, or an IP desk phone. The All-in-One package includes a Yealink T34W phone with built-in Wi-Fi. If you have existing analogue phones, you can use them with a Grandstream ATA adapter. All you need is a stable broadband internet connection.

What advanced features are included?

DHV Lite includes professional features like Hunt Groups (distribute calls across your team), IVR/Auto Attendant (interactive voice menus), Call Analytics (track performance and download reports), Call Notes (save details during calls), Number Presentation (choose your outbound caller ID), Activity Feed (consolidated view of all communications), Fraud Management, and Single Sign-On. These features help you deliver excellent customer service without expensive infrastructure.

Is VoIP Phone Lite reliable?

Yes! DHV Lite runs on Gamma's highly resilient network with 99.9% uptime. As long as you have a stable, high-speed broadband connection, you'll enjoy consistent, high-quality calls. The system includes built-in continuity features, and you can divert calls to mobile numbers if needed for extra redundancy.

How does it support remote working?

DHV Lite is perfect for remote work. You can use your business number on your mobile app or desktop client from anywhere with an internet connection. Seamlessly switch between devices (desk phone in the office, mobile app when out, laptop at home) without missing calls. Your customers will never know you're not in the office.

Can I manage the system myself?

Absolutely! DHV Lite features an intuitive online portal where you can easily manage settings, update call routing, view analytics, add users, and configure features yourself. No complex configurations required. Comprehensive help guides and videos are available at the click of a button. If you need assistance, our support team is always here to help.

What about security and fraud protection?

DHV Lite includes advanced fraud management built-in. You can set customisable spend thresholds, receive instant alerts for unusual activity, and automatically block calls if thresholds are exceeded. The system uses Single Sign-On (SSO) for secure access, reducing password-related security risks. Your communications are protected from unauthorised use and unexpected costs.

Is it suitable for my business size?

DHV Lite is specifically designed for small-businesses and is ideal for 1-5 employees. It's perfect for tradespeople, consultancies, small offices, remote workers, and growing startups. The solution is scalable, so you can easily add users as your business expands.

What calls are included?

DHV Lite includes unlimited calls to UK landlines, UK mobiles, and select international destinations. This means you can make as many calls as you need within these destinations without worrying about additional costs. International bolt-ons are available for other countries if required.

How quickly can I get set up?

Setup is quick and straightforward. If you're using the mobile or desktop app, you can be up and running within minutes. If you choose a hardware package, we'll handle the remote installation for you. Number porting typically takes 7-10 working days, but you can start using the service with a temporary number immediately while your existing number is being ported.

Ready to Elevate Your Business Communications?

Join hundreds of small businesses who've made the switch to DHV Lite. Get professional features, unlimited calls, and work from anywhere.

Request a callback